The following document outlines the privacy policy of the organization.
Ensuring the confidentiality and security of the personal and financial data belonging to our clients and visitors to our website is of utmost importance to us. The subsequent Privacy Statement explains the methods through which TRADEMH.COM (referred to as “we”, “us”, “our”) acquires and safeguards personal information. The Privacy Statement encompasses all entities and divisions affiliated with TRADEMH.COM.
By creating an account on TRADEMH.COM or using the TRADEMH.COM websites, users provide their consent for the gathering and use of personal information by TRADEMH.COM, as outlined in this Privacy Statement.
THE COLLECTING OF PERSONAL DATA
The personal information of individuals is obtained both through direct means, such as their voluntary provision, and indirectly through their association with our organization. TRADEMH.COM has the potential to utilize the gathered information for the purposes of verifying your identity and contact details, creating your trading account, assigning you an account number and a secure password, monitoring your account activity, and communicating with you regarding account-related information, among other justifications. This data also aids in enhancing our services to you, personalizing your browsing encounter, and notifying you about supplementary items, services, or promotions that could be of relevance to you.
The bulk of information we gather is provided directly by you. The provided information encompasses the user’s contact details, comprising their name, postal address, telephone number, email address, and personal identifying data. Demographic information, such as gender, birth date, occupation, and employment status, may be collected during the account registration process.
The provision of information can be facilitated by several means, such as the completion of an account application and associated documents, the transmission of an email, or the submission of information in response to a promotional or special offer.
The data that is obtained from users in an indirect manner encompasses their Internet protocol (“IP”) address, browser type, operating system, Internet service provider (ISP), time stamps, and transaction history.
In the event of account closure, TRADEMH.COM shall store your personal information only for the purpose of fulfilling regulatory obligations and occasionally reaching out to provide you with the option to reactivate your account or engage in other promotional opportunities.
COOKIES
Cookies and web beacons, along with other technologies, are employed to gather data that might enhance user experience and provide a deeper understanding of individuals. Cookies are little textual documents dispatched from web servers that have the potential to be retained on your machine. Cookies allow for the collection of data on the user’s first arrival to our website, subsequent visits, specific pages visited, and the ability to identify if the user is already signed in when a page request is received from their browser. The information stored in cookies has the potential to be associated with personally identifiable information that you provide during your visit to our website. The information provided will not be disclosed to any third party. Cookies are exclusively accessible to our organization and do not encompass any personally identifiable information, nor do they encompass any account or login details. It is essential to emphasize that we are committed to refraining from collecting any data pertaining to other websites that you may have seen.
In order to optimize the effectiveness of our Internet banner advertisements, we may disclose use information of visitors to our websites to trustworthy advertising businesses. The data gathered by the advertising business via the utilization of these pixel tags does not include personally identifying information. In addition, it is possible to utilize third-party software for the purpose of monitoring and evaluating statistical data pertaining to usage and volume. This includes the tracking of page requests, form requests, and click pathways. The third party has the ability to utilize cookies for the purpose of monitoring user activity, and has the authority to establish cookies on our behalf.
Web browsers provide configurable options that enable users to restrict the acceptance of cookies. By using our website and configuring your browser to accept cookies, you provide your permission to our utilization of cookies as outlined in the aforementioned description. By opting to disable cookies, users can still use our services; however, certain functionalities may not operate as intended.
THE ACT OF DISCLOSING PERSONAL INFORMATION TO TRADEMH.COM, AND ITS AFFILIATES AND NON-AFFILIATED THIRD PARTIES.
TRADEMH.COM refrains from engaging in the sale, licensing, leasing, or any other kind of disclosure of your personal information to any affiliate or third party, unless explicitly outlined in the following manner.
TRADEMH.COM has the potential to exchange information with their affiliated entities, but only if such information is necessary for the provision of the requested product or service, or to enable your participation in the goods or services offered by our affiliates.
In order to enhance the quality of our services, we may enlist the assistance of external entities to perform specific internal operations, including but not limited to account processing, order fulfillment, customer support, conducting client satisfaction surveys, and collecting pertinent data related to our business activities. Client information from our database, such as names, addresses, phone numbers, and email addresses, may be shared with a non-affiliated third party. The purpose of this sharing is to assist us in analyzing and identifying client needs, informing clients about product and service offerings, and conducting marketing and market research activities.
TRADEMH.COM engages in the establishment of realtionships and alliances with external entities that are not linked with our organization. These collaborations are formed with the purpose of providing our clients with access to superior products and services that have significant value. To guarantee the adequacy, relevance, and usefulness of the products and services provided, TRADEMH.COM may disclose certain personal information to non-affiliated third parties.
It is our standard practice to mandate that any external parties with no affiliation to us, to whom we disclose your nonpublic personal information, must commit to maintaining the confidentiality of your information and utilizing it only for the specific purpose for which we have hired them, or as mandated by applicable laws. Furthermore, in cases when non-affiliated third parties extend offers to you, we often mandate that they provide explicit disclosure indicating that the offer is being made based on your affiliation with us. Furthermore, we aim to guarantee that these non-affiliated third parties uphold suitable data security protocols in order to prevent unauthorized use or access to your personal information.
In accordance with legal obligations, TRADEMH.COM retains the prerogative to divulge personal information to external parties or regulatory, law enforcement, or governmental entities. Additionally, it is possible for us to divulge your information to credit reporting or collection agencies, or in situations where it is deemed necessary to safeguard our rights or property.
In the event that you decide to acquire a product or service provided by a different company, such as by interacting with an advertising on a website owned or managed by us, any personal information disclosed to that company will no longer be subject to the regulations outlined in our Privacy Statement. The responsibility for privacy policies and content of linked sites does not lie with us, and we lack authority over the use or safeguarding of information that you supply to, or that is collected by, such websites. When choosing to establish a connection with a co-branded website or a connected website, it is possible that you may be requested to furnish registration or other pertinent details. It is important to acknowledge that the information being shared will be transmitted to a third party. Therefore, it is advisable for you to acquaint yourself with the privacy policy that has been made available by the aforementioned third party.
THE PROTECTION OF PERSONAL INFORMATION SECURITY
In order to provide users with a secure browsing experience and safeguard their personal, financial, and privileged information, we utilize security software, systems, and protocols.
Upon opening an account with us, a distinctive account number, User ID, and password are assigned to you. Access to your account number, User ID, and password will be restricted to a select group of personnel from TRADEMH.COM who possess a legitimate need to be aware of this information. It is important to bear in mind that the individual user holds the final responsibility for upholding the confidentiality of their account number, User ID, and password. It is highly advised that you refrain from revealing this information to anybody.
The utilization of technology enables us to employ encryption methods on our websites and online account application, therefore ensuring the secure transmission of information between you and our platform. Certificate authority (CA) certificates are employed for the purpose of authenticating our websites and ensuring the security of trade and customer-facing apps. This enables users to validate their connection to our websites.
Modifications to the Privacy Statement and Exercising the Option to Opt Out
If TRADEMH.COM makes significant modifications to our Privacy Statement, the updated Privacy Statement will be promptly published on our websites. By opening an account with us, you are considered to have consented to receiving an updated Privacy Statement by electronic means on our official website, which will serve as an official notification to you.
In some situations, such as when we disclose your personal information to external third parties who are not associated with us, you have the option to notify us of your preference to “opt out” by contacting us using the provided contact information in our website. It should be noted that in the case of joint accounts, any decision to opt out made by one account owner will apply to all owners of the joint account. In order to exercise the option to withdraw, it is necessary to make an election for each individual account that you maintain with us.
In the event of any disagreement about our Privacy Statement, it is important to note that such disputes are governed by the provisions outlined in the TRADEMH.COM Customer Agreement. If there are any inquiries that are not covered by this Privacy Statement, kindly reach out to us by email.
For any inquiries or concerns related to this Privacy Statement, or for any other purpose, you can reach out to TRADEMH.COM.
SUPPLEMENTAL PRIVACY POLICY FOR EUROPEAN UNION CLIENTS
TRADEMH.COM (referred to as “we”, “us”, “our”) are dedicated to safeguarding your privacy and ensuring the security of any personal information entrusted to us.
This supplementary privacy policy pertains only to persons residing inside the European Union and serves as an extension of the aforementioned Privacy Policy (All Clients). In the case of any discrepancy between the present policy and our preexisting privacy policy, the provisions outlined in this policy shall take precedence.
In the event of any modifications to the privacy policy, an updated version will be posted on our official website.
THE OBJECTIVE OF THIS POLICY
The objective of this policy is to explain the nature of personal information that is collected, as well as the potential utilization of this information by both our organization and affiliated entities. Companies are considered to have an association with us if they function as our subsidiary or if both parties involved are subsidiaries of a shared corporate entity.
We assume the role of data controller for any personal information that you supply to us, therefore exercising authority over the objectives and methods of processing such personal information.
In the event that any section or portion of this policy is determined to be invalid, unlawful, or unenforceable, it shall be considered as removed. However, this removal shall not impact the legality and enforceability of the other provisions of this policy.
The methods employed for the collecting and retention of user information.
The collection of user information occurs through many channels, including as applications, emails, letters, telephone calls, SMS messages, cookies, and discussions. This process takes place throughout the registration process for our services and continues during the duration of our relationship. Additionally, information is acquired when users engage with our learning tools, and demo accounts.
It is within our purview to engage in the monitoring or recording of telephone conversations with you, as well as to monitor and retain records of all electronic communications, including emails, exchanged between us.
Strict security protocols are adhered to in the storage and dissemination of provided information to mitigate the risk of unauthorized access.
The several categories of personal information that are subject to processing.
The types of personal information that we may process include:
name;
The contact information provided includes email addresses, physical addresses, and telephone numbers.
The user is requesting information on an individual’s age or date of birth.
age or date of birth;
gender;
occupation;
income, assets and liabilities;
The data includes bank account balances, financial records, credit reporting information, and job statistics.
The exchange of information and expertise in the context of commerce.
Usernames and passwords are often used in many systems and platforms to authenticate and authorize individuals’ access to certain resources or functionalities.
Data pertaining to your account, encompassing its history, activity, and orders;
The term “IP address” refers to a unique numerical label assigned to each device connected to a computer network that uses the Internet Protocol
The personal identification information required may include the social security number, national insurance number, passport, or any other national identifier as specified by the Markets in Financial Instruments Directive (MiFIR).
The reference pertaining to transaction reporting.
The subject matter of this inquiry is to the specifics of a power of attorney or agent, as it relates to legal matters.
The user is inquiring for the sort of phone gadget.
The term “operating system” refers to a software program that manages computer hardware and software resources, providing a platform for other software
The unique identifier assigned to a device, sometimes referred to as the device ID.
The cookie identification number (cookie ID) is a unique identifier assigned to a specific cookie.
The Google 360 ID refers to a unique identifier assigned by Google for the purpose of tracking and analyzing user behavior across various Google products and services.
GUID and;
Details on the utilization of our services, goods, and facilities, including the collecting of information through the employment of our learning tools, demo accounts, and trading simulators.
THE PROCESS OF VERIFYING ONE’S IDENTITY
In order to adhere to relevant legislation, it is necessary for us to verify the name and address of our clients as well as specific third parties. During the account opening process, it is possible that we may request you to furnish tangible forms of identification for the purpose of verification. In an alternative approach, it is possible to employ the services of a credit reference agency in order to authenticate your identification.
UTILIZING ONE’S PERSONAL INFORMATION
In addition to verifying your identification, the personal information that we possess may be utilized for the following purposes:
When evaluating any of your applications;
Conducting risk evaluations;
Adhering to our legal and regulatory responsibilities;
Carrying out our responsibilities as stipulated in any contractual agreement we have entered into with you;
Managing our connection with you, which includes addressing any inquiries or concerns;
The process of creating and overseeing your account;
Examining your continuing requirements;
We aim to furnish you with the information, goods, and services that you specifically want from our organization.
Verifying the instructions provided to us.
Conducting an inquiry into any complaint that you may file;
Presenting substantiating proof in any disagreement or foreseeable disagreement between yourself and our organization;
The process of recuperating outstanding payment obligations.
Providing professional development opportunities for our employees.
Improving the quality of our customer service and goods;
Engaging in the process of product development and analysis; and
The identification and mitigation of fraudulent activities or other illicit acts.
If you have provided consent for direct marketing, we may periodically send you marketing information by various channels such as postal mail, email, telephone, SMS, or other electronic messaging services.
In addition, technology is employed to facilitate automated decision-making processes and construct comprehensive profiles pertaining to individuals. This technology employs a logical framework to evaluate the compatibility of our products with prospective customers, enabling us to ascertain the suitability of opening an account for those customers. Consequently, the possibility exists that the establishment of an account with our institution may be precluded should our technological assessment find that such an action would be unsuitable in light of your financial acumen and trading expertise. In the event that one perceives an error in the functioning of our machines, it is possible to request human intervention for further investigation. Please refer to the section under “Your Rights – Rights in relation to automated decision making and profiling” for further information.
The timing at which we are permitted to disclose your information
It is possible that we may disclose your personal information to:
Any regulatory, law enforcement, or tax authority.
We may provide information to third parties, such as law enforcement agencies, if deemed essential to prevent criminal activities.
The firms with which we are affiliated;
We use third-party service providers and advisors to assist us in delivering administrative, financial, research, and other services related to the services we offer to you.
Our affiliated introducing brokers and other business partners;
Our team of expert consultants;
Credit reference agencies are entities that collect and maintain financial information on individuals and businesses.
The auditors are engaged in conducting financial and regulatory audits.
Our authorized representatives, which may include credit reference agencies, are responsible for conducting credit and identity checks, as well as money laundering checks, compliance regulatory reporting, and fraud prevention checks on our behalf. We will only request a reference from your bank or any credit reference agency if we deem it necessary or desirable. Any external entity mentioned in this paragraph has the authority to disclose any personal information pertaining to you to us and other entities engaged in credit referencing, fraud prevention, crime prevention, money laundering prevention, or similar activities, as well as for the purpose of debt recovery.
We may disclose information to courts, tribunals, regulatory or tax authorities, and government agencies in order to execute our agreement with you or to fulfill the obligations imposed by a court, regulator, tax authority, or government agency.
The individuals or entities interested in acquiring one or more of our enterprises or product/service lines, along with their professional advisors, as well as our trade repository.
It is important to acknowledge that the act of disclosing information to trade repositories or regulatory bodies may lead to the public availability of specific transaction and price data in an anonymous manner.
In accordance with our policies, it is often expected that other organizations, who are not affiliated with our connected firms, and with which we disclose your personal information, would understand the importance of maintaining the confidentiality of your data and commit to upholding your right to privacy.
INDIRECTLY ACQUIRED INFORMATION
In certain instances, our third-party referrers may furnish us with your name and contact information.
In addition, we collect data pertaining to your personal information and online activities.
In order to enhance the optimization of our website, provide a satisfactory user experience, and tailor your usage and our messages accordingly,
In order to facilitate the monitoring, maintenance, and enhancement of our website’s performance, we aim to analyze your usage patterns and experiences on our site.
In order to gain a deeper understanding of your preferences and the specific items and services that capture your attention,
In order to customize the online advertising that is delivered to you.
Gaining a deeper understanding of our clients via acquiring additional information about them enables us to enhance our comprehension of their preferences. Consequently, we are able to offer tailored suggestions regarding items and services that align with their interests, as well as deliver pertinent advertisements and personalized messages.
We integrate the data you furnish us with publicly accessible information and/or data received from other parties, such as advertisers and other reliable sources that have gained your consent or have duly informed you of the possibility of such data sharing.
JOINT APPLICANTS
It is imperative to get explicit consent from individuals, including joint applicants, before disclosing any personal information pertaining to them. In instances where the user furnishes information regarding a third party or when the user themselves exposes personal information, such information may be appended to any existing personal data within our possession. Subsequently, it will be employed in accordance with the methods outlined in this privacy notice. In certain instances, the act of establishing a joint account or acquiring a shared product may entail the disclosure of personal information to the co-applicant. For instance, the joint account holder will have visibility into the transactions initiated by the user, and conversely, the user will have visibility into the transactions initiated by the joint account holder.
The legal foundation upon which we engage in the processing of personal information
The legal foundation for the processing of personal information is contingent upon the purpose for which the information is being processed.
In instances where you express your desire to engage in a contractual agreement or have already entered into a contract with us to avail our services, we will undertake the necessary steps to process your personal information. This processing is essential to facilitate the establishment and execution of our contractual obligations towards you. Failure to supply the necessary personal information may result in the inability to offer certain or all of the aforementioned services.
When utilizing our website, we shall undertake the processing of your personal information that has been gathered through the use of cookies.
In order to fulfill our legal and regulatory duties, it may be necessary for us to engage in the processing of your personal information, which includes, but is not limited to:
Conducting activities related to anti-money laundering, counterterrorism measures, and sanctions screening, as well as handling complaints, conducting investigations, and engaging in litigation.
Gathering pertinent data on your financial expertise and experience in order to evaluate the suitability of a certain service for you.
Gathering data pertaining to one’s additional investing endeavors with the aim of determining one’s standing in relation to the regulatory requirements governing the trading of over-the-counter derivatives.
The act of submitting and revealing data that meets the criteria for reporting to our designated trade repository.
In addition, we possess a valid interest in the processing of your personal data for the following purposes:
Engaging in the provision of services, delivery of products, or dissemination of information as per the established terms of agreement.
The continuous management of our connection with you and the establishment of continual communication with you;
For internal business objectives, we may engage in activities such as business and disaster recovery, document preservation and storage, and IT service continuity (such as back-ups and helpdesk support). These activities are undertaken to uphold the quality of the services we offer to our customers.
Corporate transactions refer to the many activities and processes that occur within the realm of business organizations. These transactions often involve the buying, selling
The utilization of marketing analytics, including marketing campaign optimization and web analytics, facilitates the development and precise targeting of our products and services in the realm of marketing.
Maintaining up-to-date information and doing analyses on client utilization of our goods and services.
The primary objectives encompassed in our endeavors are the development of our products and services, the expansion of our company operations, and the enhancement of our marketing strategy through informed decision-making.
The task involves delineating the many categories of clients for our products and services, as well as ensuring the continuous maintenance and relevance of our website(s) and platform(s).
The utilization of portfolio analysis and experience studies allows for the enhancement of the products and services provided to clients.
In the event that you have granted consent for direct marketing, we will utilize pertinent personal data to facilitate the provision of personalized information regarding products, news, and services that may have potential interest for you.
Utilizing corporate entities for the purpose of processing personal data beyond the boundaries of the European Economic Area (EEA)
The European Economic Area (EEA) encompasses all nations that adhere to comparable levels of legal protection for individuals’ personal information. The personal data that is obtained from individuals may be transmitted and kept beyond the European Economic Area (EEA). Additionally, there is a possibility that the data may be handled by personnel who are employed by our organization but operate outside the European Economic Area (EEA). The staff members in question may be involved in various activities, including but not limited to, carrying out the necessary tasks to complete your transaction, handling your payment information, and providing assistance services. When personal information is transferred or shared with entities outside the European Economic Area (EEA), we will take measures to ensure that it receives a comparable level of protection. This may involve utilizing model clauses that have been approved by the European Commission, transferring data to countries that have been deemed to offer an adequate level of protection by the European Commission, or transferring data to third parties who are part of the Privacy Shield framework.
If there are any concerns with the manner in which we gather, distribute, or utilize your personal information, we kindly request that you communicate them to us.
THE PROTECTION OF PRIVACY IN THE DIGITAL AGE
This section provides a comprehensive elucidation of the rights pertaining to individuals’ personal information. The different rights are not inherently absolute and are susceptible to specific exceptions or conditions.
Individuals have the right to get personal information without incurring any charges, with the exception of specific situations when a reasonable price may be imposed to offset the administrative expenses associated with delivering the information.
Manifestly unjustified or excessive/repeated requests, or
Additional duplicates of the identical information.
In an alternative scenario, it is within our rights to decline to take action in response to the request.
It is important to exercise responsible consideration before to making your request. We will provide a prompt response at the earliest opportunity. Typically, the processing time for your request will be around one month from the date of its receipt. However, if the request necessitates a longer duration for resolution, we will promptly notify you accordingly.
To exercise any of the rights outlined below, please contact our organization.
THE PROCESS OF RETRIEVING OR OBTAINING YOUR PERSONAL DATA
When can access be requested?
You are entitled to confirmation that your personal data is being processed.
access to your personal data, and
Other specific information (the majority of which should be included in our privacy policy).
You may request copies of paper and electronic records we maintain, share, or use about you. To process your request, we may require a proof of identity and sufficient personal information to locate the requested information.
When will there be no access?
We can only provide you with information about yourself and not other individuals. Moreover, we are not required to provide access if doing so would violate the rights of a third party. Due to legal privilege, we may not be able to show you any information obtained in the course of an investigation or legal proceeding.
Please specify in detail the personal information you seek in your access request. If this is unclear, we may contact you to request additional personal information for clarification.
CORRECTING YOUR DETAILS
You are entitled to obtain from us, without inordinate delay, the rectification of inaccurate personal information about you. If you notify us that the personal information we maintain about you is inaccurate, we will assess it and, if we concur, update our files. If we disagree with you, we will inform you. If you wish, you may notify us in writing if you believe our records are still inaccurate, and we will include your statement when we disclose your personal information to parties outside the TRADEMH.COM group of enterprises.
You may also have the right to have incomplete personal data completed, including through the provision of a supplemental statement. Depending on the purposes for which your personal information is being processed, this may or may not be appropriate in a particular instance.
We must inform any third parties with whom we have shared your personal information that you have requested a correction. We will take reasonable measures to accomplish this, but if it is impossible or would require a disproportionate amount of work, we may not be able to do so or ensure that they correct the personal information they possess.
HOW TO VIEW AND AMEND YOUR INFORMATION
If you submit a written request, we will disclose any personal information we have about you or take measures to correct any inaccurate information.
Due to legal privilege, we may not be able to show you any information obtained in the course of an investigation or legal proceeding.
DELETION OF YOUR INFORMATION
When can deletion requests be made?
You have the right to request the erasure of your personal information and to prevent their processing when:
The information is no longer required for the intended purpose for which it was collected/processed;
you revoke consent (where provided previously);
you object to the processing and it is not in our legitimate interests to continue processing your personal information;
We have violated data protection laws by processing your personal information; or
The deletion of the personal information is necessary to comply with the law.
Your information will be deleted if your account is closed.
When may we deny requests for erasure?
The right to erasure does not apply when we are required to retain your data for legal or regulatory purposes, or when your data is processed for certain specified purposes, such as the exercise or defense of legal claims.
Moreover, if we must delete your information, we may no longer be able to provide you with our services.
Are we required to inform other recipients of your personal information about your request for erasure?
Where we have provided third parties with the personal information you wish to be expunged, we must inform them of your request so they can also delete the information. We will make reasonable efforts to accomplish this, but it may not always be possible or may require a disproportionate amount of work.
It is also possible that the recipient is exempt from erasing your personal information because one of the aforementioned exceptions applies.
LIMITING THE PROCESSING OF YOUR DATA
When does restriction become available?
You have the right to restrict how your personal information is processed:
If you disagree with the precision of the information, we must restrict processing until we can verify the information’s accuracy.
when processing is unlawful, you object to erasure and instead request restriction;
if we no longer need the information, but you require it to establish, exercise, or defend a legal claim; if we no longer need the information, but you need it to establish, exercise, or defend a legal
if you have objected to the processing under the circumstances outlined in paragraph (a) of “Objecting to processing”, and we are determining whether those interests should take precedence.
Are we required to inform other recipients of your personal data about the restriction?
Where we have disclosed your personal information to third parties, we must inform them of the processing restriction so that they do not continue to process your information.
We will make reasonable efforts to accomplish this, but it may not always be possible or may require a disproportionate amount of work.
We will also notify you if we decide to lift a processing restriction.
Bringing along your personal information
When does the data portability right apply?
The right to data portability is applicable only if:
to the personal information you have supplied us (and no other information);
where the processing is based on your assent or to fulfill a contract; and
when processing is performed by means of automation.
When can requests for data portability be denied?
We may deny your request for data portability if the processing does not meet the aforementioned conditions. Also, if the personal information pertains to more than one individual, we may be unable to transmit it to you if doing so would violate the rights of one of the individuals.
REFUSING TO BE PROCESSED
You may raise an objection to processing under the following conditions:
(a) Legitimate interests
You have the right to object, on grounds relating to your particular situation, at any time to processing based on legitimate interests.
If we can demonstrate compelling legitimate grounds for processing your personal data that override your interests, rights, and freedoms, or if we need your personal data to establish, exercise, or defend legal claims, we can continue processing it. If not, we must cease using the pertinent information.
(b) Direct Marketing
You have the right to object at any time to the use of your personal information for direct marketing purposes, including direct marketing-related profiling.
If you sign up to receive our newsletters or other email messages, you may unsubscribe at any time at no cost by selecting the unsubscribe link at the bottom of the message or by contacting us as follows:
Automated profiling and decision making
You have the right not to be subject to a decision that is solely based on automated processing, including profiling, and that has legal or similarly significant consequences for you.
As described in the primary section of our Privacy Policy, we employ technology that accomplishes this. We do so only when:
This is required for the formation or performance of the contract between us;
if permitted under applicable law; or
We have your express permission to do so for these purposes.
While we are confident that the technology works, we recognize that not everyone is secure with machines making all decisions. This is why you have the option to request human intervention; let us know your concerns and contest the decision if you believe our technology made a mistake.
